Michele G
This is a great organization. Community Voice Mail (Helps people in transition, poverty, & homelessness rebuild their lives by connecting them to jobs, housing, information & hope). www.cvm.org

Who Uses Community Voice Mail?
Anyone who needs it. People in crisis or transition –
  • Homeless person
  • Laid off worker
  • Disabled veteran
  • Domestic violence victim
  • Family choosing between heat & phone
  • Foster children displaced at 18th birthday
  • Migrant or Day worker
  • Parolee
  • Many more
homeless programs
CVM does not discriminate against any segment of the population. User criteria includes demonstrated financial need, lack of reliable phone service, or pursuit of a goal for work, housing, healthcare, or domestic violence assistance.


Why do people use Community Voice Mail?

The most common goals for CVM users are:
  • Employment
  • Housing
  • Healthcare
  • Safe Communication
  • Staying connected to vital services and support

How Easy Is CVM To Use?

Using The New Phone Number Is Easy: All you need is access to a touch-tone phone. Once their new phone number is active, users can check messages from anywhere that works for them: pay phones, social service agencies, or the homes of friends and family. For those users with email addresses, a notification can be sent to their email inbox alerting them to the fact that they have a voice mail message. A CVM number looks like any other local telephone number and therefore does not signal the client’s status as a homeless or phoneless person. In this way, CVM users are able to reflect the stability and credibility associated with having a personal home answering machine.

How Does Community Voice Mail Work?
Community Voice Mail is personalized, confidential and easy to use. Here’s how it works:
Working with a CVM provider, John is given an instruction card and a touch-tone phone to use.
  1. He dials in
  2. Records a simple greeting
  3. Creates his secure password
  4. He’s reconnected!
That’s it. Enrollment usually takes under 3 minutes. John walks out the door with a new phone number – and is immediately empowered with the tangible tool he needs to succeed.
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